Help Center

Go to My Orders in your furniwood account to track your order.

Once your order has reached the DC, you will receive a call prior from our delivery team to schedule your delivery.

Congratulations on your relocation! We can help you with that and you can raise a ticket for the same.

In case you missed the delivery, the logistic partner will try to deliver the product on the next business day and you will receive a call prior from our delivery team to schedule your delivery.

We try our best to deliver your order on time. In the rare case, it happens that the order has been delayed. For that, our support team will be in touch with you through emails or tickets. A new delivery timeframe will be shared with you and you can also track its status by visiting My Orders .

The delivery time differs from product to product which is based on the in-stock availability or made-to-order and your delivery location. Moreover, please refer to the product details tab on individual product pages for estimated delivery timelines.

To check the current status of your product, login to the WoodenStreet Account and go to My Orders to see the current delivery status of your products.

Raise a ticket for that order and easily change your delivery address with the help of our support team.Within 24 hours of placing of order.

The key reasons for delivery variation are : Non- availability of items in stock and Products from different vendors. In the case of products from different vendors, the promised delivery date vary from one item to the other.

As, one seller will dispatch it by today and another may dispatch after two days, as per the availability. So, this way the promised Delivery date vary from one item to the other.

Unlike other market places, Woodenstreet does inhouse manufacturing with a stringent quality check process. So, in the entire process, some delay may happen at various stages of production and supply chain. We are trying our best to minimize all the possible reasons for delay.